Compliance Specialist

Reports To: Chief Compliance Officer

Emporium is a multi-channel originator that is dedicated to servicing the non-QM residential lending market. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture that is focused on exceptional customer service, and deliver quality products and returns to stakeholders. Come join us!

Role Summary: 

The Compliance Specialist will be responsible for managing the Regulatory Change Management, Marketing review, and Issue and Remediation processes. This includes your ability to stay abreast of regulatory requirements, recent industry changes, and understanding how they apply to and impact the various divisions of the Company.

Our ideal candidate is comfortable interpreting federal and state mortgage lending regulations. You should be a personable, adaptable, organized, decisive and analytical individual. To be successful in this role, you'll need to possess excellent communication skills, acute attention to detail, and work effectively with a challenging workload, multiple priorities and tight deadlines.

RESPONSIBILITIES

• Monitor guidance and bulletins for regulatory changes to identify applicable impacts and then collaborate with the business to identify necessary updates.
• Conduct compliance reviews of marketing materials and the website.
• Manage the Compliance Complaint log, including proper intake, classification, and ensuring timely and appropriate responses.
• Manage the Compliance Issue and Remediation log, including proper logging, follow-up, and collaboration with business and monitoring partners to ensure successful control enhancements.
• Collaborate with business partners to provide guidance on regulatory requirements, effectiveness of control systems, and risk mitigation options.
• Maintain a strong understanding of consumer compliance mortgage lending (federal and state) compliance regulations, including TRID compliance.
• Maintain knowledge of applicable regulations, industry trends, and internal processes and controls within scope of responsibility.
• Assist in the preparation of reports for senior management and external regulatory bodies, as appropriate.
• Assist the Director, Compliance, with responding to regulatory inquiries and managing examinations.
• Assist the Director, Compliance, with implementing the Compliance Management System and taking appropriate action to continually improve the program.
• Assist the Director, Compliance, with other tasks as directed.

reQUIREMENTS

• Minimum of 3 years of mortgage lending compliance experience, with direct exposure to state regulatory requirements.

• Ability to read and interpret documents such as procedure manuals, business correspondence or regulations to disseminate requirements.

• Excellent communication and problem-solving skills.
  Strong organizational skills and attention to detail, especially in compliance and documentation.

• Ability to work cross-functionally in a fast-paced, high-volume environment while maintaining attention to detail and regulatory accuracy.

• Foster a culture of compliance awareness, collaboration, and continuous improvement throughout the company.

• Proficient with Microsoft Word, Excel, and PowerPoint is required, experience with Teams helpful.

Preferred qualifications

• Experience with NFindings, ClickUp, Monday, and ActiveComply helpful.
• Familiarity with AllRegs or other regulatory research platforms.

Physical requirements

• Physical Requirements: Regular, timely attendance during assigned work hours.

Expected hours of Work: Full-time

If you do not meet all of the requirements listed in this job description, we still encourage you to apply! We carefully review every application and consider all projects, education and certifications in addition to professional experience.

Why Join Us?

We’re committed to creating an environment where our team can thrive, both professionally and personally. Here’s what you can expect when you join our organization:

Comprehensive Benefits from Day One

• A range of medical, dental, and vision plan options to meet your needs
• Company-paid life insurance, short-term, and long-term disability coverage
• Access to an Employee Assistance Program offering confidential support for personal, work-life, and everyday needs

Work-Life Integration That Works

• 9 company-recognized holidays
• Generous PTO and sick time
• Paid time off to vote
• Paid parental leave and bereavement leave

Growth & Development

• Ongoing learning opportunities, from technical skills to leadership development
• Tuition reimbursement to support your continued education
• A collaborative culture that prioritizes internal growth and career mobility

Financial Well-Being

• 401(k) plan to help you plan confidently for the future

Culture & Connection

• Team-building events, company outings, and virtual gatherings that foster connection
• A workplace that values collaboration, recognition, and a sense of belonging

Emporium is an equal opportunity employer. At Emporium, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

All offers of employment are contingent upon the successful completion of a background check in accordance with company policy and applicable laws.

Please Note: This position is being managed directly by our internal recruiting team. We are not accepting unsolicited resumes or candidate submissions from recruiting agencies, staffing firms, or third-party recruiters.

About Emporium

Emporium is a wholesale origination platform that is dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture that is focused on exceptional customer service and deliver quality products and returns to stakeholders. Come join us!

Emporium TPO is an equal opportunity employer. All candidates will be equally considered for employment regardless of age, sex, gender identity, sexual orientation, national origin, citizenship, race, religion, veteran status, or disability.