Emporium TPO

Lock desk system administrator


Lock Desk Specialist

Role Summary: The Lock Desk Specialist is responsible for reviewing and verifying price quotes and locks requests. They play a key role in the profitability of each loan by responding to a set of circumstances, such as market movement, volume levels, loan characteristics affecting price, and investor requirements.


  • Commit loans and issue confirmations to appropriate parties.
  • Enter the lock request and confirmation information accurately and efficiently into the LOS system.
  • Verify pricing on all lock requests and confirmations, committing loans with 3rd Party Investors via the internet, phone, fax or email prior to daily investor deadlines.
  • Assist with interest rate lock cancellations, providing support to mortgage loan originators for their interest rate lock commitments.
  • Assist inbound callers with any pricing registration questions, reconciling daily locks, providing price quotes for rates not published on rate sheets, resolving price discrepancies at the time of lock.
  • Resolve price discrepancies at time of loan purchase.


  • 2 years of experience as a Lock Desk Specialist.
  • Bachelor’s Degree in Finance or quantitative field.
  • Familiarity with product and pricing engines.
  • Proficient in Microsoft Office programs, including Word, Excel, Outlook.
  • Proficient with LOS software.
  • Familiar with Adobe Acrobat and proprietary lock desk software.
  • Excellent written and verbal communication skills.
  • Problem-solving skills and an aptitude for math, which includes calculating percentages.

If you do not meet all of the requirements listed in this job description, we still encourage you to apply! We carefully review every application and consider all projects, education, and certifications in addition to professional experience.

Emporium TPO is an equal opportunity employer. All candidates will be equally considered for employment regardless of age, sex, gender identity, sexual orientation, national origin, citizenship, race, religion, veteran status, or disability.

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